The government has taken the decision to outsource the operations of Islamabad International Airport before the conclusion of its current tenure. The decision comes as part of the government’s strategy to enhance efficiency and service quality at the airport.
According to details, the concerned authorities are set to issue a tender for the outsourcing of Islamabad International Airport for a duration of 15 years, with the possibility of extending the contract to 20 years to accommodate the interests of interested companies.
As per the outlined plan for airport outsourcing, the responsibility for passengers’ facilitation services will be transferred from the Civil Aviation Authority (CAA) to the selected private company. This company will be entrusted with the management of the airport, with a primary focus on improving passenger facilities. Furthermore, the company will be responsible for the renovation and management of the duty-free shops within the airport premises.
A noteworthy aspect of this outsourcing plan is that the current CAA employees associated with Islamabad International Airport will be reassigned to other departments within the airport network. Additionally, several other essential services, including airport terminal services, parking, storage, cargo, and handling, will also be included in the outsourcing process.
It is crucial to mention that the Civil Aviation Authority (CAA) will retain control over critical functions such as airport security and air traffic control departments. This measure is taken to ensure that crucial aspects of airport operations remain under the direct supervision of the government.
To safeguard the interests of passengers and ensure accountability, the agreement with the selected company will include provisions that allow the federal government to terminate the contract in case of failure to provide satisfactory facilities and services to travelers.
Following the initiative at Islamabad International Airport, the federal government also plans to undertake similar outsourcing measures for the airports in Lahore, Karachi, and Skardu, aiming to streamline operations and enhance overall service delivery standards.
In a related development, Finance Minister Ishaq Dar presided over a meeting of the Steering Committee in Islamabad yesterday, where the progress of work pertaining to the outsourcing of airport operations was thoroughly reviewed. The committee unanimously granted approval to the Ministry of Aviation to proceed with the tendering process for outsourcing Islamabad International Airport. The move is intended to align airport services with the best industry practices and improve the overall travel experience for passengers.
According to ARY, this strategic decision by the federal government reflects a proactive approach to leverage private sector expertise in managing critical aspects of airport operations, with the ultimate goal of providing enhanced services and facilities to travelers using Islamabad International Airport.
