Tag: downtime

  • Google apologises after software update causes outage

    Google apologises after software update causes outage

    According to outage tracker Downdetector, tens of thousands of users reported being unable to access several Google services on Monday night.

    Google Maps has been having issues since 9:36 PM EDT (0136 GMT), according to a tweet from Downdetector.

    More than 40,000 users reported problems using Google’s services, primarily the maps and search engine, including in New York City and Denver, Colorado.

    A small number of customers continued to report issues using Google’s cloud and calendar services after the outage had been reported for about two hours, according to Downdetector.

    “We’re aware of a software update issue that occurred late this afternoon Pacific Time and briefly affected availability of Google Search and Maps, and we apologize for the inconvenience,” a Google spokesperson said.

    “We worked to quickly address the issue and our services are now back online.”

    Some individuals who attempted to use Google tweeted screenshots of the ‘500 error’ notice on Twitter, which said the server had “encountered an error and could not complete your request.”

  • Twitter is back after a 40-minute downtime

    Twitter is back after a 40-minute downtime

    Following a brief outage that was reported in Pakistan and around the world on Thursday, the microblogging website Twitter was once again operational.

    Around 8:05 AM ET, problems with the service began to surface. Many users reported receiving “over capacity” and even “this page is down” error messages. The problems impacted Twitter on the web, on mobile devices, and even in the TweetDeck app.

    Thousands of Twitter problems were reported by Downdetector, yet Twitter’s own status page stated that “all systems operational.” Many users were unable to log in or access tweets even when the main Twitter.com URL loaded.

    Around 8:40 AM ET, Twitter began to come back to life, and many users were able to tweet and access the service once more.

    During the outage, Twitter also tweeted that “Twitter and we’re working to get it back up and running for everyone.”

    This is the first significant outage on Twitter since the social network began experiencing issues in February. In February, Twitter went offline twice in a single week, rendering users in certain US regions unable to use the service owing to a technical problem that was blocking timelines from loading and Tweets from posting.