Tag: passport renewal

  • Why aren’t you getting your passport?

    Why aren’t you getting your passport?

    Numerous complaints have been filed against the Directorate General of Immigration and Passports, citing prolonged waiting periods for passport issuance, leading frustrated applicants to seek intervention from the federal ombudsman.

    Responding to the increasing complaints, Federal Ombudsman Ejaz Ahmad Qureshi acted on Monday by dispatching an inspection team comprising senior officials to assess the situation at the passport office and identify the reasons for the delays.

    During the inspection, the administration of the Directorate General of Immigration and Passports explained to the visiting team that the delay in printing passports was due to the unavailability of lamination paper.

    They assured the team that the backlog would be swiftly cleared as they now had an adequate supply of lamination paper.

    The inspection team recommended that the administration ensure timely procurement of lamination paper in the future to prevent a recurrence of the issue.

    They also advised the administration to adhere to the prescribed timeframe for passport issuance and, in cases of late delivery, refund the fees charged for urgent passport processing.

    Simultaneously, the Federal Ombudsman directed the secretary interior to comprehensively assess the functioning of the Directorate General of Immigration and Passports to ensure more efficient service delivery in the future.

    The inspection team discussed in detail the entire process of issuing passports to ascertain the causes of inordinate delay and breakdown of efficient delivery of services in the Passport Office.

    The team also interviewed many people who had come to get their passports in the Passport Offices located in the G-8 and G-10 sectors in Islamabad.

    The team was informed by the applicants that they had been visiting the Passport Office to collect their documents for many months and their visas had expired in the meantime.

    The inspection team on arrival at G-10 Passport Office observed hundreds of applicants waiting to collect their travel documents. The lack of proper seating arrangements was causing further agony to the visitors.

    The inspection team will submit its report based on its recommendations for the consideration of the Federal Ombudsman within one week.

  • Sardiyon mein Passport office kab jaein?

    Sardiyon mein Passport office kab jaein?

    The Directorate General of Immigration and Passports has revealed operational hours for passport offices nationwide during winter.

    From Monday to Thursday, passport offices will be open to the public from 9:00 AM to 2:00 PM, while on Fridays, the timing will be adjusted from 9:00 AM to 12:30 PM.

    The schedule will be followed in all regional passport offices, executive passport offices, and service counters which will be processing passport applications and facilitating passport issuance.

  • Passport delivery delayed due to shortage of ‘lamination paper’

    Passport delivery delayed due to shortage of ‘lamination paper’

    People waiting for their new passports will have to wait a bit longer. The Directorate General of Immigration & Passport has reportedly run out of lamination papers for new passports.

    As per Samaa, sources have said that the relevant authorities did not take timely measures to ensure a sufficient supply of lamination paper. Last week, there was no improvement in the supply chain, and there is now a fear that the printing and delivery of new passports will be affected across the country.

    One of the immediate consequences of the lamination paper shortage is an expected increase in the duration of passport delivery. For instance, the delivery of passports with a normal fee will likely be extended to approximately one month. This delay poses significant challenges for applicants across the country, especially those with urgent travel plans.

    Despite the alleged non-availability of lamination paper, the passport department continues to accept new applications, further fueling concerns that the number of pending passports will surge due to printing problems.

    As of now, the passport department has not issued an official statement on the matter, leaving many in the dark about when the shortage of lamination paper will be resolved and how long the delays will persist.

    The shortage of lamination paper is causing substantial disruptions in passport issuance, and it is vital for the authorities to swiftly address this issue and keep the public informed about their efforts to resolve the problem. The impact of this situation on individuals urgently needing to travel for various reasons underscores the urgency of resolving the issue promptly to minimize inconvenience for applicants.

  • You won’t get your ‘normal passport’ in 10 days anymore

    You won’t get your ‘normal passport’ in 10 days anymore

    New guidelines have been notified by The Directorate General of Immigration and Passports (DGIP) regarding the issuance of travel documents, stating that a normal passport will now be issued in 21 days which was earlier processed in 10 days, as per Geo News.

    The DGIP noted that criminal elements are trying to undermine the Pakistani Passport and the department observed illegal use, which has made it difficult to issue a passport on time, the directorate mentioned without elaborating further on the matter.
    As a result, the passport-issuing authority has increased caution and scrutiny in the process.

    However, there’s no change in the timeline for urgent and most urgent passports which are issued in 5 and 2 working days respectively.

    The DGIP also advised people to visit relevant passport offices between 8 a.m. to 1 p.m., urging people to cooperate with the directorate, adding that in case of any difficulties related to obtaining a passport, they must file a complaint in the Citizen Portal.

    It’s worth noting that in April of this year, the delivery times for all three passport categories—normal, urgent, and fast-track—were reduced to 10 days, 4 days, and 2 days, respectively.

  • You can’t get 100-page passports now

    You can’t get 100-page passports now

    The government has announced a temporary suspension on the issuance of passports with 100 pages. A statement issued by the Passport office expresses regret for the inconvenience and clarifies that this decision is part of the Directorate General (DG) of Immigration and Passports’ plan to introduce electronic passports (e-passports) nationwide.

    The transition initially began in Islamabad and has since been extended to all passport offices across the country following the federal government’s introduction of e-passports in June.

    As of August 16, 2023, new fee schedules have been implemented for e-passports, while fees for standard passports will remain unchanged.

    Here are the updated fee details for e-passports:

    1. For a standard 36-page passport valid for 5 years, the cost is set at Rs. 9,000.
    2. An urgent e-passport option is available for Rs. 15,000.
    3. A 72-page e-passport for regular processing will cost Rs. 16,500.
    4. Urgent service for the 72-page e-passport is priced at Rs. 27,000.
    5. If you opt for a 36-page passport with a 10-year validity, the normal fee is Rs. 13,500.
    6. The urgent service for this passport type costs Rs. 22,500.
    7. Additionally, a 72-page passport with a 10-year validity will incur a standard fee of Rs. 24,750, with an urgent processing fee of Rs. 40,500.

    The government’s decision to temporarily suspend the issuance of 100-page passports is in line with their efforts to streamline passport services and introduce more secure electronic passports to enhance the travel experience for Pakistani citizens.

  • Urgent passport renewal fee increases to Rs6,000 for both online and offline applications

    Urgent passport renewal fee increases to Rs6,000 for both online and offline applications

    The fee for renewing a passport online has recently undergone an upward revision, resulting in an additional cost of Rs1,000. Consequently, the new fee for online passport renewal has been set at Rs4,000, marking an increase from the previous Rs3,000.

    Furthermore, the urgent fee for passport renewal, applicable to both online and offline applications, has also been subject to a revision. It now stands at Rs6,000, representing an increase from the earlier amount of Rs5,000.

    The rationale behind these fee adjustments is attributed to the added service of home delivery of the passport via courier. Applicants can now receive their renewed passport conveniently at their doorstep.

    To apply for an online passport renewal, applicants must fulfill certain requirements. These include attaching a copy of their national identity card and passport as part of the application process. Additionally, the application fee must be paid securely online.

  • You can now renew your passport online, no office visit needed

    You can now renew your passport online, no office visit needed

    Federal Interior Minister Rana Sanaullah has officially announced the introduction of an online passport renewal service. This new initiative is set to revolutionise the passport renewal process and address the longstanding grievances of citizens who previously faced challenges due to long queues and extensive waiting times at government offices.

    The announcement was communicated through the official Twitter account of Federal Interior Minister Rana Sanaullah, indicating the government’s commitment to streamlining administrative processes for the public. With the implementation of this hassle-free e-passport facility, citizens can now conveniently renew their passports from anywhere without the need to physically visit a government office.

    By embracing the online platform for passport renewal, the government aims to eliminate the tedious and time-consuming process of visiting passport offices, which has been a point of frustration for many applicants in the past. The introduction of the e-passport renewal facility marks a significant step towards enhancing public service efficiency and ensuring a smoother experience for citizens.

    Prior to this digital transformation, obtaining a renewed passport was a daunting task for citizens, as long lines stretching outside passport offices were a common sight. The inefficiencies inherent in the previous system often resulted in unnecessary delays and inconveniences for applicants. With the implementation of the new online renewal system, such challenges are poised to become a thing of the past.

    In conclusion, the introduction of the online passport renewal service represents a commendable effort by the government to embrace technological advancements and cater to the evolving needs of the public. By offering citizens the convenience of renewing their passports from the comfort of their homes, this initiative is a testament to the government’s commitment to enhancing citizen-centric services and streamlining bureaucratic processes.

  • Here’s how Overseas Pakistanis can renew their Pakistani passport online

    Here’s how Overseas Pakistanis can renew their Pakistani passport online

    The Pakistan government has introduced a convenient way for overseas Pakistani to renew their passports online. The applicants whose passport has expired or going to expire within the next 12 months can send an application.

    Here are the requirements which you will need to register for a passport renewal.

    How to Apply online

    • Visit the website https://onlinemrp.dgip.gov.pk/
    • Go to Apply option and click Renew Your Passport
    • Click on the “Get Started” button
    • Register your account

    If you are in Pakistan, you will receive a code on SMS and email for registration purposes.

    If you are residing abroad, you will receive the required codes by email only.

    • Create an application for the renewal of your machine-readable passport and fill up the details.
    • Provide your eligible address for passport delivery.
    • Pay Fee through a Credit Card/Debit Card.
    • Provide the required personal details.
    • Provide your present and permanent addresses.
    • Upload your photograph.
    • Upload the supporting documents required by the application.
    • Download the form, capture the 4 fingerprints asked by the system.
    • Set the scanner at 600 DPI, JPEG/JPG, and Grayscale. Scan and upload the form.
    • Review the information you provided, sign the declaration, and then submit the application.

    Important notes which not to be missed by applicants

    Users already registered in the Pak-identity system can log in from their registered Pak-identity “Username” and “Password.”

    The authority has no refund policy against any application initiated/submitted for issuance of a machine-readable passport. The applicant is requested to carefully review the information and guidelines provided on the website.

    Currently, the home delivery option is only available in a few countries.

    You can contact the authority if you face any issues regarding filling up the application.

  • How to renew your passport online

    How to renew your passport online

    You can apply online for renewal of your machine readable passport if it has been expired.

    What documents are required?

    The following documents are required while applying for renewal of Machine Readable Passport through online passport service provided that your current passport is expiring within a period of seven months :

    • Color scanned copies of valid CNIC or NICOP or Smart CNIC or NICOP both sides
    • Color scanned copies of existing Passport (First two pages and one random page asked by system).
    • Color scanned copy of Valid Visa/ Aqama/ Residence Permit/ Asylum card/ Other Nationality Passport

    For minors (less than 18)

    The following documents are pre-requisite for issuance of passport to minors below 18 years:

    • Color scanned copies of valid NICOP or Smart card (both sides) or Computerized B- Form or Family Registration Certificate
    • Color scanned copies of mother and father valid National ID Cards (both sides)
    • Guardianship certificate/ court decision in case of separation.
    • Color scanned copy of minor’s attestation form ( available in the download tab).
    • Color scanned copy of Death Certificate if mother or father has passed away.

    Color scanned copy of Valid Visa/ Aqama/ Residence Permit/ Asylum card/ Other Nationality Passport

    Government employees

    f the applicant is an employee of the Government of Pakistan, the following documents will be required:-

    • Color scanned copies of valid CNIC or NICOP or Smart CNIC or NICOP both sides
    • Applicant must provide No-Objection Certificate (NOC) in case he/ she is working as Government Officer/ Official, Armed forces Officers/  or employee of employee of Semi Government/ Autonomous Bodies/ Corporation. The NOC with be subject to confirmation/ verification by the department concerned.
    • Color scanned copies of existing Passport (First two pages and one random page asked by system).
    • Color scanned copy of Valid Visa/ Aqama/ Residence Permit/  Asylum card/ Other Nationality Passport.

    Note:

    Online portal is only for renewal of Machine Readable Passport. Following categories of passports cannot be applied through online portal.

    1. New:

    Issuance of Machine Readable Passport first time.

    1. Modification:

    In case applicants wants any changes in existing Machine Readable Passport i.e. name, father name, husband name, date of birth, caste, profession, dual nationality, marital status, religion and official to ordinary.

    1. Reprint Exhaust:

    In case applicant wants a new passport as all pages of previous passport utilized due to several visas/ frequent travelling.

    1. Loss of Passport:-

    In case applicant’s existing passport has been lost (misplaced and not in his possession) and they want a new passport.

    In the above cases, the passport applicants are requested to approach nearest Pakistan Embassy/ High Commission/ Consulate General where MRP facility is available

    How to upload documents?

    You can upload supporting documents from the ‘Document’ tab in your e-Services Portal application session. 

    Before you start attaching files to your application, please remember:

    • There is a limit to the type and size of file that you can attach.
    • If you attach low quality scanned documents, it might slow down the processing of your application.
    Type of files

    We are able to accept the following types of files:

    • .JPEG
    • .JPG
    • .PNG
    Size of files

    We are able to accept the following sizes of file types:

    • Supporting document: 1MB
    • Fingerprint Form: 3MB
    • Photograph: 5MB
    Naming tips

    When naming your files to be attached to an online application only use numbers 0–9 and letters A–Z (upper and lower case), dashes ‘–’ and underscores ‘_’.

    You must avoid using spaces ‘ ‘, periods ‘.’, ampersand ‘&’, hash ‘#’, star ‘*’, exclamation marks ‘!’, quotations ” “” and any other character that is not a letter, a number, a dash or an underscore.

    How much will it cost?

    How long will the Online Application Process take?