Tag: urgent renewal

  • Why aren’t you getting your passport?

    Why aren’t you getting your passport?

    Numerous complaints have been filed against the Directorate General of Immigration and Passports, citing prolonged waiting periods for passport issuance, leading frustrated applicants to seek intervention from the federal ombudsman.

    Responding to the increasing complaints, Federal Ombudsman Ejaz Ahmad Qureshi acted on Monday by dispatching an inspection team comprising senior officials to assess the situation at the passport office and identify the reasons for the delays.

    During the inspection, the administration of the Directorate General of Immigration and Passports explained to the visiting team that the delay in printing passports was due to the unavailability of lamination paper.

    They assured the team that the backlog would be swiftly cleared as they now had an adequate supply of lamination paper.

    The inspection team recommended that the administration ensure timely procurement of lamination paper in the future to prevent a recurrence of the issue.

    They also advised the administration to adhere to the prescribed timeframe for passport issuance and, in cases of late delivery, refund the fees charged for urgent passport processing.

    Simultaneously, the Federal Ombudsman directed the secretary interior to comprehensively assess the functioning of the Directorate General of Immigration and Passports to ensure more efficient service delivery in the future.

    The inspection team discussed in detail the entire process of issuing passports to ascertain the causes of inordinate delay and breakdown of efficient delivery of services in the Passport Office.

    The team also interviewed many people who had come to get their passports in the Passport Offices located in the G-8 and G-10 sectors in Islamabad.

    The team was informed by the applicants that they had been visiting the Passport Office to collect their documents for many months and their visas had expired in the meantime.

    The inspection team on arrival at G-10 Passport Office observed hundreds of applicants waiting to collect their travel documents. The lack of proper seating arrangements was causing further agony to the visitors.

    The inspection team will submit its report based on its recommendations for the consideration of the Federal Ombudsman within one week.

  • You won’t get your ‘normal passport’ in 10 days anymore

    You won’t get your ‘normal passport’ in 10 days anymore

    New guidelines have been notified by The Directorate General of Immigration and Passports (DGIP) regarding the issuance of travel documents, stating that a normal passport will now be issued in 21 days which was earlier processed in 10 days, as per Geo News.

    The DGIP noted that criminal elements are trying to undermine the Pakistani Passport and the department observed illegal use, which has made it difficult to issue a passport on time, the directorate mentioned without elaborating further on the matter.
    As a result, the passport-issuing authority has increased caution and scrutiny in the process.

    However, there’s no change in the timeline for urgent and most urgent passports which are issued in 5 and 2 working days respectively.

    The DGIP also advised people to visit relevant passport offices between 8 a.m. to 1 p.m., urging people to cooperate with the directorate, adding that in case of any difficulties related to obtaining a passport, they must file a complaint in the Citizen Portal.

    It’s worth noting that in April of this year, the delivery times for all three passport categories—normal, urgent, and fast-track—were reduced to 10 days, 4 days, and 2 days, respectively.

  • Urgent passport renewal fee increases to Rs6,000 for both online and offline applications

    Urgent passport renewal fee increases to Rs6,000 for both online and offline applications

    The fee for renewing a passport online has recently undergone an upward revision, resulting in an additional cost of Rs1,000. Consequently, the new fee for online passport renewal has been set at Rs4,000, marking an increase from the previous Rs3,000.

    Furthermore, the urgent fee for passport renewal, applicable to both online and offline applications, has also been subject to a revision. It now stands at Rs6,000, representing an increase from the earlier amount of Rs5,000.

    The rationale behind these fee adjustments is attributed to the added service of home delivery of the passport via courier. Applicants can now receive their renewed passport conveniently at their doorstep.

    To apply for an online passport renewal, applicants must fulfill certain requirements. These include attaching a copy of their national identity card and passport as part of the application process. Additionally, the application fee must be paid securely online.